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Feb 2, 2010 1:27 PM
by: 69santiago69
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Lost content and banking information from upload
Posted:
Feb 2, 2010 10:07 AM
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I uploaded my novel and account information last night and it was marked as pending after I submitted it for publication. Today my shelf is empty and there is no sign of the data. Can I recover it? Where did it go? And why did it go there?
Is there an Amazon DTP person out there who can help me find this stuff?
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Posts:
386
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3/3/08
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Re: Lost content and banking information from upload
Posted:
Feb 2, 2010 12:08 PM
in response to: djheslop2
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Do you have more than one amazon account? Typically this happens when one uses a different account/login.
By the way, under the new terms, Amazon is mandating that dtp publishers consolidate multiple account to one.
Best of luck,
John
http://www.signalmanpublishing.com
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6/30/09
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Re: Lost content and banking information from upload
Posted:
Feb 2, 2010 1:27 PM
in response to: djheslop2
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For specific questions or concerns regarding your DTP account or e-book titles, please write to us at dtp-support@amazon.com.
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