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    <title>Support Forums : Message List - dtpadmin</title>
    <link>http://forums.digitaltextplatform.com/dtpforums</link>
    <description>Most recent forum messages</description>
    <language>en</language>
    <generator>Jive Forums Gold 5.0.5 (www.jivesoftware.com)</generator>
    <pubDate>Thu, 02 Sep 2010 20:08:20 +0000</pubDate>


    <item>

        <title>Re: NOT HAPPY WITH BOOK DESCRIPTION - where is it!!!!!</title>
        <link>http://forums.digitaltextplatform.com/dtpforums/thread.jspa?messageID=33269&amp;tstart=0#33269</link>

        

        

            <description><![CDATA[Hello from Amazon DTP.

We’ve confirmed that your book “Whoa Whoota” is now available on the web site even though it is still in "Publishing" mode on your Bookshelf. Please note that it may take 36-72 hours for a product description to be updated on the web site.

Thanks for using DTP!]]></description>

        

        <pubDate>Thu, 02 Sep 2010 16:05:04 +0000</pubDate>

        

        <jf:creationDate>Thu, 02 Sep 2010 16:05:04 +0000</jf:creationDate>
        <jf:modificationDate>Thu, 02 Sep 2010 16:05:04 +0000</jf:modificationDate>
        <jf:date>Sep 2, 2010</jf:date>
        <jf:author>dtpadmin</jf:author>
        <jf:replyCount>0</jf:replyCount>
    </item>


    <item>

        <title>Re: If I give away a free pdf does that affect Amazon pricing?</title>
        <link>http://forums.digitaltextplatform.com/dtpforums/thread.jspa?messageID=33008&amp;tstart=0#33008</link>

        

        

            <description><![CDATA[Hello,

As per our Pricing policy, we will sell your book at a lower price to match a third party's price for a digital or physical edition of the book, or Amazon's price for a physical edition of the book. In this case, if you have chosen the 70 percent Option for your book, your 70 percent royalty will be calculated based on our price for the book (less delivery costs).

However, if you select the 35 percent royalty option, your royalty will always be calculated off of your list price, regardless of the price at which we sell your book, and you can switch to the 35 percent royalty option at any time.

You can also review our Pricing page for more information:
http://forums.digitaltextplatform.com/dtpforums/entry.jspa?externalID=393

Thank you.]]></description>

        

        <pubDate>Tue, 31 Aug 2010 18:07:55 +0000</pubDate>

        

        <jf:creationDate>Tue, 31 Aug 2010 18:07:55 +0000</jf:creationDate>
        <jf:modificationDate>Tue, 31 Aug 2010 18:07:55 +0000</jf:modificationDate>
        <jf:date>Aug 31, 2010</jf:date>
        <jf:author>dtpadmin</jf:author>
        <jf:replyCount>0</jf:replyCount>
    </item>


    <item>

        <title>Re: Book Description...</title>
        <link>http://forums.digitaltextplatform.com/dtpforums/thread.jspa?messageID=32996&amp;tstart=0#32996</link>

        

        

            <description><![CDATA[Hello,

It usually takes 36 to 72 hours, from the time the title goes LIVE, for the description to get updated on the web site. 

In case it takes longer, please write to us at dtp-support@amazon.com.

Thank you.]]></description>

        

        <pubDate>Tue, 31 Aug 2010 17:49:23 +0000</pubDate>

        

        <jf:creationDate>Tue, 31 Aug 2010 17:49:23 +0000</jf:creationDate>
        <jf:modificationDate>Tue, 31 Aug 2010 17:49:23 +0000</jf:modificationDate>
        <jf:date>Aug 31, 2010</jf:date>
        <jf:author>dtpadmin</jf:author>
        <jf:replyCount>0</jf:replyCount>
    </item>


    <item>

        <title>Re: Deleting old version</title>
        <link>http://forums.digitaltextplatform.com/dtpforums/thread.jspa?messageID=32995&amp;tstart=0#32995</link>

        

        

            <description><![CDATA[Hello,

Please write to us at dtp-support@amazon.com, from the email address associated with your DTP account.

We can look into the status of your titles and provide appropriate instructions.

Thank you.]]></description>

        

        <pubDate>Tue, 31 Aug 2010 17:42:40 +0000</pubDate>

        

        <jf:creationDate>Tue, 31 Aug 2010 17:42:40 +0000</jf:creationDate>
        <jf:modificationDate>Tue, 31 Aug 2010 17:42:40 +0000</jf:modificationDate>
        <jf:date>Aug 31, 2010</jf:date>
        <jf:author>dtpadmin</jf:author>
        <jf:replyCount>0</jf:replyCount>
    </item>


    <item>

        <title>My Kindle book and physical version are not linked on each other's page.</title>
        <link>http://forums.digitaltextplatform.com/dtpforums/thread.jspa?messageID=32537&amp;tstart=0#32537</link>

        

        

            <description><![CDATA[We can link your books together so that customers can choose which format they want to purchase.  This normally happens automatically but the title of the book, the author’s name, and the product image must be identical for the linking process to work.  Check to make sure that the title doesn’t have any sub-titles or the author’s name contains irregularities between the different versions.  Then adjust your Kindle version accordingly, and the link will be implemented in about 3 -5 days time.

If you are still having issues with linking your publications, contact us at dtp-support@amazon.com]]></description>

        

        <pubDate>Thu, 26 Aug 2010 22:52:47 +0000</pubDate>

        

        <jf:creationDate>Thu, 26 Aug 2010 22:52:47 +0000</jf:creationDate>
        <jf:modificationDate>Thu, 26 Aug 2010 22:52:47 +0000</jf:modificationDate>
        <jf:date>Aug 26, 2010</jf:date>
        <jf:author>dtpadmin</jf:author>
        <jf:replyCount>0</jf:replyCount>
    </item>


    <item>

        <title>How do I get the best possible product image for my book’s detail page?</title>
        <link>http://forums.digitaltextplatform.com/dtpforums/thread.jspa?messageID=32536&amp;tstart=0#32536</link>

        

        

            <description><![CDATA[Please make sure that the product image meets the following requirements:
— TIFF (.tif/.tiff) or JPEG (.jpeg/.jpg) format
– Please size your cover art 500 pixels by 1200 pixels at 72 dpi for optimal viewing. 

Cover art will display in color on Amazon’s product detail page. 

For more details, refer to our product image requirements at: http://forums.digitaltextplatform.com/dtpforums/entry!default.jspa?externalID=50]]></description>

        

        <pubDate>Thu, 26 Aug 2010 22:51:28 +0000</pubDate>

        

        <jf:creationDate>Thu, 26 Aug 2010 22:51:28 +0000</jf:creationDate>
        <jf:modificationDate>Thu, 26 Aug 2010 22:51:28 +0000</jf:modificationDate>
        <jf:date>Aug 26, 2010</jf:date>
        <jf:author>dtpadmin</jf:author>
        <jf:replyCount>2</jf:replyCount>
    </item>


    <item>

        <title>Why all the white space between my book title and description?</title>
        <link>http://forums.digitaltextplatform.com/dtpforums/thread.jspa?messageID=32520&amp;tstart=0#32520</link>

        

        

            <description><![CDATA[The blank space seen above the Product Description is for the “Customers who bought this also bought” section. If there aren’t any relative purchases for a particular title, the section is blank.]]></description>

        

        <pubDate>Thu, 26 Aug 2010 22:49:50 +0000</pubDate>

        

        <jf:creationDate>Thu, 26 Aug 2010 22:49:50 +0000</jf:creationDate>
        <jf:modificationDate>Thu, 26 Aug 2010 22:49:50 +0000</jf:modificationDate>
        <jf:date>Aug 26, 2010</jf:date>
        <jf:author>dtpadmin</jf:author>
        <jf:replyCount>0</jf:replyCount>
    </item>


    <item>

        <title>Book is “In Review” after several weeks and won’t go “Live.” What gives?</title>
        <link>http://forums.digitaltextplatform.com/dtpforums/thread.jspa?messageID=32519&amp;tstart=0#32519</link>

        

        

            <description><![CDATA[Did you receive an email titled “Alert from Amazon.com” soon after you published your book? If so, the reason for the delay is that our Title Submission team requested documentation from you via email which asks if you own all necessary rights to publish the work. Please reply back to the e-mail from title-submission@amazon.com with relevant documentation, so we can continue with publishing your title to the Kindle Store.]]></description>

        

        <pubDate>Thu, 26 Aug 2010 22:48:03 +0000</pubDate>

        

        <jf:creationDate>Thu, 26 Aug 2010 22:48:03 +0000</jf:creationDate>
        <jf:modificationDate>Thu, 26 Aug 2010 22:48:03 +0000</jf:modificationDate>
        <jf:date>Aug 26, 2010</jf:date>
        <jf:author>dtpadmin</jf:author>
        <jf:replyCount>0</jf:replyCount>
    </item>


    <item>

        <title>Re: Next posting for prior month earnings</title>
        <link>http://forums.digitaltextplatform.com/dtpforums/thread.jspa?messageID=31368&amp;tstart=0#31368</link>

        

        

            <description><![CDATA[Hello,

Our engineers are working hard to deliver the sales reports that are changing as a result of some recent improvements, including the 70% Royalty option. The previous month’s sales report, normally scheduled for release on the 15th of the month, are unfortunately delayed as we are working to process all the 70% royalty data for the first time. We expect them to be available on or before Wednesday, August 18th. We apologize for any inconvenience this may cause. 

Thank you.]]></description>

        

        <pubDate>Mon, 16 Aug 2010 05:22:27 +0000</pubDate>

        

        <jf:creationDate>Mon, 16 Aug 2010 05:22:27 +0000</jf:creationDate>
        <jf:modificationDate>Mon, 16 Aug 2010 05:22:27 +0000</jf:modificationDate>
        <jf:date>Aug 15, 2010</jf:date>
        <jf:author>dtpadmin</jf:author>
        <jf:replyCount>2</jf:replyCount>
    </item>


    <item>

        <title>Re: My Account not up to date</title>
        <link>http://forums.digitaltextplatform.com/dtpforums/thread.jspa?messageID=31182&amp;tstart=0#31182</link>

        

        

            <description><![CDATA[Hello Doug,

Follow the below steps to update your account information:

1. Log into your DTP account at https://dtp.amazon.com
2. Click on the 'Your Name's Account' link at the top right of the screen
3. Enter your name in the 'Full Name/Company Name:' section
4. Under the 'Address:' section, click on the 'Add or edit address' button
5. Under the 'Tax Information' section, choose the business type and then enter your SSN/EIN/TIN
6. Under the 'Payment Information' section, choose the method of payment; if choosing electronic fund transfer, then you'll have to enter the bank account details by clicking on the 'Add or edit account' button
7. Again, choose the payment method for sales in the Amazon.co.uk site (EFT in USD or check in GBP)
8. Once done, click on the 'Save entries' button.

If you're facing any issues after following the above steps, please send us a screen-shot of the error message to dtp-support@amazon.com for us to research this issue and provide the best solution.

Thank you.]]></description>

        

        <pubDate>Fri, 13 Aug 2010 23:34:23 +0000</pubDate>

        

        <jf:creationDate>Fri, 13 Aug 2010 23:34:23 +0000</jf:creationDate>
        <jf:modificationDate>Fri, 13 Aug 2010 23:34:23 +0000</jf:modificationDate>
        <jf:date>Aug 13, 2010</jf:date>
        <jf:author>dtpadmin</jf:author>
        <jf:replyCount>0</jf:replyCount>
    </item>



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